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Unit 58,
Faraday Mill Business Park, Prince Rock, Plymouth,
PL4 0ST

Hotline - 01752 405900

Terms of Use

Delivery Policy

KitWorld Ltd aim to deliver your order within 14 working days of receipt, and most deliveries arrive within that time.

All deliveries are subject to stock availability and we ask that you allow up to 28 days.

We will attempt to contact you should delivery be significantly longer than our 14-day target.

Deliveries are made using recorded delivery postal and parcel services (dependant on weight) and can be delivered to any address chosen by you within the UK mainland. If there is no one there to take delivery, you will need to collect from the designated local collection point within 7 days.

Product delivery cost is dependant on size of order and will be confirmed to you before payment is taken.

Returns/ Refunds

Any embroidered/printed product cannot be returned unless it is an error on our part. All incorrect items will be replaced.

Exchanges

If the product has no embroidery/print on it we will be happy to supply you with a replacement/refund once authorised by our returns department. All goods will have to be returned to us at your cost in original packaging and condition.

Cancellations

Once items have been ordered they cannot be cancelled after 7 days.